Please ensure that you read and understand all these terms and conditions before you use any of the services offered on the site, because you shall be bound by all the terms and conditions contained herein.Your access and use of the services provided by Xcell Megacrop Pvt Ltd constitutes your agreement to be bound by these terms, which establishes a contractual relationship between you and Xcell Megacrop Pvt Ltd. If you do not agree to these terms, you may not access or use the services. These terms expressly supersede prior agreements or arrangements with you. Xcell Megacrop Pvt Ltd may immediately terminate these terms or any services with respect to you, or generally cease offering or deny access to the services or any portion thereof, at any time for any reason. Supplemental terms may apply to certain services, such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to you in connection with the applicable services. Supplemental terms are in addition to, and shall be deemed a part of, the terms for the purposes of the applicable services. Supplemental terms shall prevail over these terms in the event of a conflict with respect to the applicable services.
Xcell Megacrop Pvt Ltd offers a technology platform on www.xcell.co.in and also on mobile app and through customer care service to enable a customer to connect with a third party, independent valid permit holder drivers or vehicle operators known as the service provider who are in contract with Xcell Megacrop Pvt Ltd or its affiliates. Xcell Megacrop Pvt Ltd connects the customer to a transport service provider ( tsp) and once the service provider accepts the request of the customer, Xcell Megacrop Pvt Ltd informs the customer with the details of the service provider through sms or mobile app. Xcell Megacrop Pvt Ltd shall make all endeavour to connect you to a service provider at your location, subject to availability of service provider at the time of your request. By using this website , mobile application or customer care service you acknowledge that Xcell Megacrop Pvt Ltd does not provide transportation or function as a transportation service provider and that all such transportation or transportation services are provided by independent third party service providers who are not employed by Xcell Megacrop Pvt Ltd or any of its affiliates.
User(s) means any individual or business entity/organization who can form legally binding contracts under the applicable law. Therefore, user(s) must not be a minor as per indian law; i.E. User(s) must be at least 18 years of age to be eligible to use our services.
You are advised to provide accurate information to Xcell Megacrop Pvt Ltd. Xcell Megacrop Pvt Ltd can verify the information that you have provided and choose to refuse the service or use of the application / the website without providing reasons. By using the application or website you agree to:
Without prejudice to the above, the company makes no representation or warranty that:
The services will meet the customer's requirements.
The services will be uninterrupted, timely or error-free.
Xcell Megacrop Pvt Ltd shall not be responsible or liable for any loss or damage, howsoever caused or suffered by the customer arising out of the use of taxi service offered by tsp or due to the failure of tsp to provide services to the customer for any reason whatsoever including but not limited to the customer's non-compliance with the services' recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of company or any person or any organization involved in the above mentioned systems.
Xcell Megacrop Pvt Ltd will not be liable for any damages of any kind arising from the use of the service offered by the tsp including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Xcell Megacrop Pvt Ltd will take all reasonable measures to ensure that tsp should fulfill his duty properly but there may be exceptions and if any passenger misses the train or flight or bus, Xcell Megacrop Pvt Ltd will not be hold liable for any such compensation. The customer is advised to make alternate arrangement in case the taxihas not reached due to any reason.
The company shall not be liable for any conduct of the drivers of the cabs. Xcell Megacrop Pvt Ltd encourages you to notify any complaints that you may have against the driver of any taxi that you may have hired using the Xcell Megacrop Pvt Ltd’s platform.
It is expressly made clear to you hereby that the company does not own any taxis nor does it directly or indirectly employ any drivers for the cabs. Xcell Megacrop Pvt Ltd disclaims any and all liability in respect of the drivers and the taxis alike.
You agree, undertake and confirm that you shall not host, display, upload, modify, publish, transmit, update or share any information which:
You may travel to certain destinations through certain routes which involve greater risks, entirely at your risk as to the cost and consequences. www.xcell.co.in requests you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them before booking travel to certain destinations through certain routes. By promoting (through discounts and deals) any travel to particular destinations through particular routes, www.xcell.co.in does not represent or warrant that travel to such point is advisable or without risk. www.xcell.co.in does not accept liability for damages, losses, or delays that may result from travel to such or any destinations. www.xcell.co.in, its affiliates and their respective suppliers are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any taxi/car rental operators or other suppliers for any personal injuries, death, property damage, or other damages or expenses resulting there from. www.xcell.co.in, its affiliates and their respective suppliers have no liability and will make no refund in the event of any delay, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re–routing or acts of any government or authority. Further peak time charges/ night time charges/ high altitude charges and travelling to certain destinations may attract additional charges which can vary from time to time.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Cookies help us provide you better service, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies thought your browser setting, this may prevent you from taking full advantage of the website.
If any dispute arises between you and Xcell Megacrop Pvt Ltd, in connection with the validity, interpretation, implementation or alleged breach of any provision of the user agreement and terms and conditions, the dispute shall be first referred to a sole arbitrator who shall be an independent and neutral third party identified by Xcell Megacrop Pvt Ltd. The place of arbitration shall be guwahati, assam. The arbitration & conciliation act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the english language.
This site is created and controlled by Xcell Megacrop Pvt Ltd. The laws of india shall apply and courts in guwahati, assam shall have jurisdiction in respect of all the terms, conditions and disclaimers. Xcell Megacrop Pvt Ltd reserves the right to make changes to the terms, conditions and disclaimers at any time and without information to the customers/users of the services/of Xcell Megacrop Pvt Ltd users are advised to regularly check for any amendments or updates to the terms and conditions contained herein.
These terms of service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement. This electronic record is generated by a computer system and does not require any physical or digital signatures.